Mission and Values

Dolphin Quest Mission Statement and Company Values

Mission Statement

Everything Dolphin Quest does supports our mission statement:

To touch hearts and minds through fun, innovative experiences, that create a connection to nature, and a passion to learn more.

We believe when people visit Dolphin Quest, their experience makes them feel connected to dolphins, other marine animals, and our oceans. This connection becomes a powerful force to help make a difference in the future of not just dolphins, but all lives, and the world around them.

Values

Dolphin Quest is a very ‘COOL PLACE’ to visit and work, and we live our values every single day:

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We live according to our values every day. Learn more about why we do what we do when you visit Dolphin Quest!

Character and integrity:

  • We hire positive people that stick to a strong moral and ethical code
  • We empower our Crew Members to make sure all guests are satisfied with their experience

Open communication:

  • We always engage in respectful and honest communication with each other
  • We love to talk with guests about our dolphins, our training practices, and our operations

Outside the box thinking and creativity:

  • We create new and innovative encounters for guests and dolphins
  • We empower Crew Members to come up with creative ideas to improve operations

Loyalty and dedication:

  • We recognize and reward Crew Members who stay with the company
  • A number of our Crew Members have been with Dolphin Quest for over 10 years

Personal and professional growth:

  • We invest in our Crew Members through staff training and workshops
  • We send Crew Members to conferences to continuously develop their skills

Lots of fun and enjoyment:

  • We hire Crew Members that love people and dolphins
  • We find time to play and laugh every day

Animal health and well-being:

  • Our owners are veterinarians and top management includes experienced marine mammal specialists
  • We have trained our dolphins to take part in over 30 medical behaviors to ensure their health

Conservation and global stewardship:

  • We have donated over 4.2 million dollars to support conservation and scientific studies
  • We provide time for Crew Members to engage in global stewardship activities like beach clean-up

Excellence and professionalism:

  • We encourage Crew Members to be actively involved in our community
  • Our Crew Members take their jobs seriously and are always professional

Sensational service:

  • We make sure each guest is satisfied with our service
  • We update processes and equipment to ensure operations are intuitive and efficient