Mission Statement
Everything Dolphin Quest does supports our mission statement:
To touch hearts and minds through fun, innovative experiences, that create a connection to nature, and a passion to learn more.
We believe when people visit Dolphin Quest, their experience makes them feel connected to dolphins, other marine animals, and our oceans. This connection becomes a powerful force to help make a difference in the future of not just dolphins, but all lives, and the world around them.
Values
Dolphin Quest is a very ‘COOL PLACE’ to visit and work, and we live our values every single day:
We live according to our values every day. Learn more about why we do what we do when you visit Dolphin Quest!
Character and integrity:
- We hire positive people that stick to a strong moral and ethical code
- We empower our Crew Members to make sure all guests are satisfied with their experience
Open communication:
- We always engage in respectful and honest communication with each other
- We love to talk with guests about our dolphins, our training practices, and our operations
Outside the box thinking and creativity:
- We create new and innovative encounters for guests and dolphins
- We empower Crew Members to come up with creative ideas to improve operations
Loyalty and dedication:
- We recognize and reward Crew Members who stay with the company
- A number of our Crew Members have been with Dolphin Quest for over 10 years
Personal and professional growth:
- We invest in our Crew Members through staff training and workshops
- We send Crew Members to conferences to continuously develop their skills
Lots of fun and enjoyment:
- We hire Crew Members that love people and dolphins
- We find time to play and laugh every day
Animal health and well-being:
- Our owners are veterinarians and top management includes experienced marine mammal specialists
- We have trained our dolphins to take part in over 30 medical behaviors to ensure their health
Conservation and global stewardship:
- We have donated over 4.2 million dollars to support conservation and scientific studies
- We provide time for Crew Members to engage in global stewardship activities like beach clean-up
Excellence and professionalism:
- We encourage Crew Members to be actively involved in our community
- Our Crew Members take their jobs seriously and are always professional
Sensational service:
- We make sure each guest is satisfied with our service
- We update processes and equipment to ensure operations are intuitive and efficient