How long do you keep encounter photos online?
If you did not purchase photos on-site, we will keep your encounter photos online for 14 days from your program date.
Dolphin Quest ‘My Photos’ Tutorials
To help assist our guests regarding our online photo site, please watch the three tutorials below. For your reference, we have noted what topics are addressed in each video.
- Where to enter the photo claim ID
- How to create a new account
- Overview of the My Photos page:
- Photos with and without watermarks
- Download all photos
- Claim more photos
- Photo release form
- How to sign in as a returning guest
- Photo options
- Photo editing
- Photo prints and gifts
- Downloading current photo
- Sharing photos via e-mail, Facebook, etc.
- Shopping Cart
- Shipping and billing information
- My Account
- Edit profile and address
- My downloaded photos
- Download photos in batches
- Customer Service
- Can’t find photos
- Missing guest ID
- Contact us and help